Thank you for emailing Airasia, we apologize for the delay in response.Kindly be informed that refund of booking H***** due to flight cancellation by Airasia might take up to 14 working days and one of passengers' bank account information is required as below both in English and Chinese;
1. Full Name (Refund can only be given to the person named as a guest in the booking and not to a third-party).
2. Account No.:
3. Bank Name & branch:
4. Bank address:
5. Swift Code/ BSB Code
6. Province:
7. City:
8. Contact No.:
Regarding of bookings Q***** and A*****, since flights are connected to cancelled flight we are able to provide you just with Credit Shell with 90 days expiry date.
