[URGENT] Your flight scheduled to depart from Shanghai (PVG) to Kuala Lumpur (KUL) this 01st April 2015 has been rescheduledAAX Preflight -
显示详细信息
Dear Guest,
We regret to inform you that your flight scheduled to depart from Shanghai (PVG) to Kuala Lumpur (KUL) this 01st April 2015 has been rescheduled and movedtoanew flight details as below.
NEW FLIGHT TIME
Flight number : D7 331
Departure date : 01st April 2015
Depart Shanghai (PVG) : 1.20am (0120hrs), local time GMT +8
Arrive Kuala Lumpur (KUL) : 6.40am (0640hrs), local time GMT +8
We sincerely apologise for the inconvenience caused, and please find below the service recovery options offered and you are able to choose ONE of the following options:
Option 1:
Move to the next available flight for any dates within 3 months of your original flight date, w/out any additional charges (subject to availability), OR
Option 2:
A Credit Shell of the value paid, to be utilized within 90 days from the date of issue, OR
Option 3:
Refund
Or you could also use our support channels listed below:
1. AskAirAsia FAQ's
2. Online Feedback Form to submit your enquiries
3. Live Chat(Login to AskAirAsia.com with your member ID)
4. Contact Us - lists of localised assistance
Please disregard this email if changes have been done.
Yours sincerely,
AirAsia X
Disclaimer:
This email and any files transmitted with it are confidential and may be privileged. It is intended solely for the above addressee. If you have received it in error please delete it and notify the sender. The unauthorised use, disclosure, copying, alteration or dissemination of any information in this e-mail is strictly forbidden. AirAsia accepts no liability whatsoever that may arise from or in connection with this e-mail and/or its contents.
