Please be informed that effective from 22nd June 2012, AirAsia X will move our operations to Beijing Airport, and we will no longer arrive into or depart from Tianjin Airport.
Please be informed that we will be sending individual notifications to all guests affected by this move, in batches starting from next week, based on your different flight dates, via email and SMS.
The email notices will also outline the various service recovery options.
In order to avoid undue congestion and delays in replying to your queries, we request that you contact us for any queries you may have, only after you have received your individual notice,
which are:
i. cancel your reservation and opt for Full Refund/Credit Shell; or
ii. move to any of our other operating flights from/to Tianjin, before the 22nd June 2012*; or
iii. reroute your flights from Tianjin to Beijing to/from Kuala Lumpur#; or
iv. should you have any connecting flights on AirAsia or AirAsia X, we will also move* them accordingly
Disclaimer:
This e-mail and any files transmitted with it are confidential and may be privileged. It is intended solely for the above addressee.
If you have received it in error please delete it and notify the sender. The unauthorised use, disclosure, copying, alteration or
dissemination of any information in this e-mail is strictly forbidden. AirAsia accepts no liability whatsoever that may arise from or
in connection with this e-mail and/or its contents. 作者: anthea的小屋 时间: 2012-5-11 22:18
我也收了, 关键是收到之后咋弄?作者: emily 时间: 2012-5-12 09:42
“我们恳请各位在收到个人邮件后,依照个人邮件内的方法和我们进行改签的沟通。”作者: nidhi_hu 时间: 2012-5-12 22:41
奶奶的,没有说可改签到90天内的任意时间啊作者: 地铁如风 时间: 2012-5-12 23:15
也不说个时间作者: ℡尐__飛の 时间: 2012-5-12 23:42
发这个有个P用作者: 天之湖 时间: 2012-5-13 09:59
具体的改签通知要等到5月20号,可是新航线5月17号就开卖,怎么保证已经买票的乘客呢?现在打电话过去就是一问三不知了,什么都要等到5月20号以后!