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标题: ［已追回］话说大家交涉eDreams有什么新进展吗？真是心焦！ [打印本页]

作者: CHENS 时间: 2015-12-2 10:58
标题: ［已追回］话说大家交涉eDreams有什么新进展吗？真是心焦！
本帖最后由 CHENS 于 2016-11-11 14:36 编辑

如题。。。

作者: yanjun_sz 时间: 2015-12-2 11:07
Hi XXX,

We are currently studying your case carefully in order to find out what happened and we will get in contact with you again once we have more information.

If there is anything else we could assist you with, please do not hesitate to contact us again.

Kind regards,
Kasia eDreams

作者: 紫薇星 时间: 2015-12-2 11:41

yanjun_sz 发表于 2015-12-2 11:07
Hi XXX,

We are currently studying your case carefully in order to find out what happened and we wil ...

请问你是通过什么途径跟他们交涉的？我之前拜托hahaha同学维权，然后半夜看到有一个来自突尼斯的未接来电，不知道是不是跟这个事情有关。。。

作者: yanjun_sz 时间: 2015-12-2 12:23
Hi ,

We are currently studying your case carefully and we will get in contact with you again once we have more information.

Could you please send us your bank details?

Bank:
Bank Address:
Account Holder:
Account Number:
IBAN:
Swift / BIC / ABA:

We are looking forward to hearing from you.

Kind regards,
Kasia eDreams

作者: isaidyes 时间: 2015-12-2 12:27

yanjun_sz 发表于 2015-12-2 11:07
Hi XXX,

We are currently studying your case carefully in order to find out what happened and we wil ...

你是填了online help然后有客服回复了嘛？

作者: yanjun_sz 时间: 2015-12-2 13:54

isaidyes 发表于 2015-12-2 12:27
你是填了online help然后有客服回复了嘛？

不是.你说的那个，现在是这样：
Dear customer,

Thank you for contacting us.

We have received your query with reference number [xxxxxxx-xxxxxxxxx] in good order.
It has been forwarded to our Customer Services department, who will reply as soon as possible to provide you with a clear and precise answer.

In the meantime, if any inquiries arise regarding your eDreams booking, please visit our website and click on the "help" link. Here you will find all the answers to the most frequently asked questions (FAQ).

Yours sincerely

eDreams Customer Service.

作者: isaidyes 时间: 2015-12-2 13:59

yanjun_sz 发表于 2015-12-2 13:54
不是.你说的那个，现在是这样：
Dear customer,

那你这个邮件是怎么回复你的？邮件地址是？

作者: isaidyes 时间: 2015-12-2 15:45

yanjun_sz 发表于 2015-12-2 12:23
Hi ,

We are currently studying your case carefully and we will get in contact with you again once w ...

看你这个回复内容，要求提供银行卡转账信息，估计退款有戏！

作者: atomtic 时间: 2015-12-2 22:21
刚看新闻eDreams搞虚假机票连航空公司都在告它了，这钱要回来难度要废大周折了

作者: Jormin 时间: 2015-12-2 22:26

atomtic 发表于 2015-12-2 22:21
刚看新闻eDreams搞虚假机票连航空公司都在告它了，这钱要回来难度要废大周折了 ...

瑞安航空

作者: anny 时间: 2015-12-3 13:44

atomtic 发表于 2015-12-2 22:21
刚看新闻eDreams搞虚假机票连航空公司都在告它了，这钱要回来难度要废大周折了 ...

估计难了

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