Dear Xu,
Thank you for responding to Travelocity in reference to:
Trip ID: 622093300179
We apologize for the inconvenience.
We understand your concern regarding the reservation.
We would like to inform you that there was a problem with the promo code and as a result, your reservation has been cancelled. At this time, we request you to call our customer care center for personal assistance. Our Customer Care Center is available 24 hours a day/7 days a week at the numbers listed below:
In the USA: 1.888.872.8356
Outside the US: 1.210.521.5871
We appreciate your patience.
Sincerely,
Sam T
Travelocity Customer Care
