E旅行网-北京淘游

标题: tunehotel付款没收到确认信最新进展，客户给我回邮件了 [打印本页]

作者: qianbeiren 时间: 2012-9-21 23:19
标题: tunehotel付款没收到确认信最新进展，客户给我回邮件了
Hi,

Thank you for your enquiry.

For your kind information, we had forwarded your matter to the related department for further investigation. However, please allow us for 3-4 working days to revert back.

Should you require any further information or clarifications, you could reach us at +6(03) 79625888

Operating Hours: Monday to Friday: 9.00 am. – 9.00 pm.
Closed: Saturday, Sunday and Public Holidays

Call Centre Department

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NND，已经四天了，居然还要3~4个工作日，效率太低了吧？

作者: 微博评论 时间: 2012-9-21 23:37
@TuneHotels 请尽快退款给我！我保留投诉的权利！[怒]

http://www.elvxing.net/xwb/images/bgimg/icon_logo.png 来自启乘启程的新浪微博

作者: 丹巴汉子 时间: 2012-9-22 01:45
只要有支付宝的证据，会收到的，我之前遇到过。搞了十来天到帐户了，后来让我发需要哪天入住？姓名和护照号什么的。

作者: qianbeiren 时间: 2012-11-12 13:53
最终结果：我电话联系信用卡客服要求退款，上个月查账单发现退回来了

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