We apologize for the inconvenience we may have caused due to the sudden changes on your flight schedule. Hence, we offer below options to your flight/segment affected by schedule change.
· Rebook to other dates that must be within the 90 days from the original date of flight, with waived penalties; or
· Refund without penalties
Kindly e-mail us at [url=mailtonlinesupport@airphilexpress.com]onlinesupport@airphilexpress.com[/url] your option for us to make the necessary adjustments on your flight on or before 12:00 NN of September 28, 2012.
We hope to merit your understanding regarding this matter.
Should you require immediate assistance, please call (63-2) 855-9000.
赶快买其他公司的机票吧作者: roybb 时间: 2012-9-26 11:59
这封邮件是固定格式的回信。要来回扯皮几遍,到正式给他要改航班了,他还会跟你扯 rebook和rerouting的区别,要change fee作者: roybb 时间: 2012-9-26 12:02
我发了邮件说所有的航班都查不到了,没法rebook。现在收到是回复是
Your request will be forwarded to our Department Head for further evaluation. We will inform you for any developments the soonest.
不知道要拖多久作者: 翻滚吧豆美酱 时间: 2012-9-26 12:08