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标题: 宿雾改名的回信邮件帮忙看一下，什么意思 [打印本页]

作者: 雪伦新 时间: 2013-1-13 16:03
标题: 宿雾改名的回信邮件帮忙看一下，什么意思
本帖最后由雪伦新于 2013-1-13 16:04 编辑

由于我妈妈护照名字中”女“的新护照改名的事情，所以我想除了加注，还有个办法就是要求机票改名，我发的原始邮件是：

Good today~
My name is XXX , I have booked the tickets on your website on Dec-14th that  booking No. isXX and booking date on Jan-10,2013 that booking No. isXX.

We will go to Philippines this year!

I booked my mother name "GENNV CHEN" based on China old version passport , but new version passport from 2013 begin must showed GENNYU CHEN , I'm very shock, so greatly need your help to modify my this two booking above mentioned No.

Per China passport  new regulations from 2013:  All name showed “V" must be replaced "YU"

Pls kindly help  revise the name as from "GENNV CHEN" to  "GENNYU CHEN"  for Booking No1. :XX (PVG=MNL) and No2 : XXX (MNL to Caticlan) .

And Tks a lot for your help!! we all very want to go to Philippines and thank you very much! Looking forward to your good new.

Best Regards!

宿雾很快就回复了，但是没明白什么意思（不停的提到小孩的证件，附件我也没看到。。。。）

Dear Sir/Madam,

Good day!

In line with your name correction request, please submit the following documents:

Ø 1 valid primary ID of the passenger (note: in case of original passenger is a child, purchaser should provide such)

Note: Please attach a valid ID of the child passenger, in the absence of the ID please provide a copy of the Birth Certificate

Ø Proforma Notarized affidavit (attached) )– filled up by the original passengers (note: if the passenger on the booking is a child, purchaser should accomplish the form)

Once all documents are received, case will be subject for evaluation. Please send us the necessary documents more than 4 hours prior the departure.

Should you have further clarifications regarding name correction/change, please let us know or contact us thru our 24/7 hotline +63 2 7020877.

作者: 雪伦新 时间: 2013-1-13 16:38
知道意思了。。。

关闭

作者: 沁夏绿茶 时间: 2013-6-13 18:49

雪伦新发表于 2013-1-13 16:38
知道意思了。。。关闭

现在我吕这个姓也遇到同样的情况！请问当初你是如何解决的？宿务的回邮是什么意思？

作者: 雪伦新 时间: 2013-6-14 10:43

沁夏绿茶发表于 2013-6-13 18:49
现在我吕这个姓也遇到同样的情况！请问当初你是如何解决的？宿务的回邮是什么意思？ ...

你复制我邮件就行了，把名字航班都改一下。

我重要的一句是： Per China passport new regulations from 2013: All name showed “V" must be replaced "YU"

不知道是不是这句起到的作用，很顺利改了，他们提供一个附件，让填进相关的信息资料。

作者: 雪伦新 时间: 2013-6-14 10:44

沁夏绿茶发表于 2013-6-13 18:49
现在我吕这个姓也遇到同样的情况！请问当初你是如何解决的？宿务的回邮是什么意思？ ...

但是对方漏发附件了，导致我在论坛求助，看懂意思，但是不明白什么情况。最后我邮件问他们要了一下附件。

作者: 沁夏绿茶 时间: 2013-6-14 11:14

雪伦新发表于 2013-6-14 10:43
你复制我邮件就行了，把名字航班都改一下。

我重要的一句是： Per China passport new regulations f ...

谢谢！哈哈！我也去申请改名字！

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