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标题: 宿务无故更改航班时间怎么办? [打印本页]

作者: I/xinMJ_绿梦    时间: 2013-7-2 15:22
标题: 宿务无故更改航班时间怎么办?
        购买了国庆宿雾-马尼拉的1P机票,可能因为机票便宜,结果某天做攻略的时候,发现宿务把我航班时间更改了,本来是18:20达到马尼拉,预留了2小时转机时间,20:20的飞机飞上海,现在给改成了19:00到马尼拉,这样我下一个航班肯定是赶不上了。发了邮件给宿务,宿务的回信貌似要给钱才改签,在论坛看了下,貌似大家都默默的忍受了,有木有同学也是这样改签成功的?附宿务的回信。
Dear Sir/Ma'am,

Good day!

This is to acknowledge the receipt of email regarding Booking Reference: PEWEMX

Upon checking, your flight is 40 minutes later than the original departure. If you wish to be rebooked on a different schedule, please be informed that you will be paying the applicable charges (rebooking fee, fare difference) since you are expected to be at the airport at least 2 hours before your scheduled departure. We can only waive the penalties if the flight disruption is 1 hour (or more) than the original ETD.

Details are as follows:
6 passengers
5J-570 08OCT13 CEB MNL ETD 1705 ETA 1820 - OLD SCHEDULE
5J-570 08OCT13 CEB MNL ETD 1745 ETA 1900 -
NEW SCHEDULE

Our apologies for any inconvenience this may have cause you.
For further inquiries, you call our 24hr Call Center hotline thru the following numbers.

Manila: (+632) 70-20-888
Cebu: (+6332) 230-8888
Hongkong: (+852) 39733800



作者: goyh123    时间: 2013-7-2 17:14
可以要求免费改,,,


作者: jackyshi    时间: 2013-7-2 18:42
你下一程也是宿雾的吗?如果是的话,你跟他们说,转机时间太短啦,要求改签。一般情况下航班变动不超过1小时,他们是不会改签的。除非是转机时间短,前提是后程也是宿雾的。祝楼主好运!!!
作者: 深圳-卡卡    时间: 2013-7-2 22:20

作者: I/xinMJ_绿梦    时间: 2013-7-3 09:00
jackyshi 发表于 2013-7-2 18:42
你下一程也是宿雾的吗?如果是的话,你跟他们说,转机时间太短啦,要求改签。一般情况下航班变动不超过1小 ...

谢谢你的解答。我刚好后程也是买的宿雾的,我再去邮件试试。太谢谢了!!!
作者: soppysx    时间: 2013-7-3 09:01
你留的时间太短了,本来2小时就有点紧张
作者: I/xinMJ_绿梦    时间: 2013-8-12 09:56
经过你来我往7、8封邮件的交流,再让我提供了后面一程国际航班的预订单,确认也是宿雾的航班以后,宿雾终于给我免费改签了!!!撒花~~~~~哦也!!!!




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