标题: 西班牙航空Spanair停止运营 [打印本页] 作者: 悉尼清风 时间: 2012-1-28 15:20 标题: 西班牙航空Spanair停止运营 Spanair Communication to their customers
- Spanair advises today, the 28th January 2012, that the airline has suspended operations. Due to these exceptional circumstances all our flights are canceled
- In case you have acquired a ticket with Spanair to fly in the next days or weeks, there are different alternatives:
a- If you have paid the ticket by credit card, please ask for information from your credit card issuer or bank about the different refund options.
b- If you have travel insurance, please contact your insurance provider to receive information about coverage.
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c- If you have bought your ticket in a travel agency, please contact them.
d- If you have purchased a ticket with Spanair that is operated by another airline, in principle your flight will be unaffected. However for clarification we suggest you contact the operating airline.
e- Spanair, in coordination with the Generalitat, has reached an agreement with Vueling, Iberia & Air Europa. For all those passengers that bought tickets to fly in the next three days they will have the option of a special fare:
The price of the tickets will be different according to the destination:
o Domestic & Balearic islands: 60 EUR
o Canary islands: 90 EUR
o International: 100 EUR
f- In all other cases to claim the refund of your ticket, please contact:
· Spanair sales offices
· AENA help desks located in airports in Spain
· Tourist information offices in Spain.
· Catalan consumer agency
- Spanair is permanently in contact with the Spanish aeronautical authorities and the airports where the airline operates its flights to deal with this situation.
- The Spanair contact center (Telephone number within Spain: 900 13 14 15 and from outside Spain: +34 971 916 047) and our Spanish sales offices in the airports will remain open to attend to customers.
- Spanair apologises to all our customer affected by this situation
Barcelona, January 27th of 2012 作者: 哼哈大侠 时间: 2012-3-1 13:10
这是个神马航空公司