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标题: 收到Optiontown的电话和邮件，求解析 [打印本页]

作者: baolingbo 时间: 2014-3-22 11:11
标题: 收到Optiontown的电话和邮件，求解析
因收到他们邮件说是有个灵活行程变动，昨天下午申请了下，收到确认受理的邮件。
昨天晚上那边给我打了个电话，因本人英语很菜，听不懂，让他们给我发邮件，邮件内容如下：

Case ID: （此处省略是一堆码） Please use this Case ID in any correspondence with us and do NOT change the subject while replying to this message.
Dear Customer,
Thank you for contacting Optiontown.

We apologize for any inconvenience caused to you. We would like to request you to please follow the below simple steps:

Please close all the active browsers on your system
Use Mozilla Firefox as your browser
Delete all past history and cookies
Retrieve your booking and select flight to Sign-up for UTo
Enter your payment information (suggest to use Visa/Mastercard)

Please let us know if still you face any issue on our website. We appreciate your understanding in this matter!

Please feel free to contact us if you have any additional questions. In case this email does not fully answer your question, or you would like to contact us for any reason, you can also get immediate assistance by calling one of our Customer Care numbers at:

+1 617 977 8128 (US)

+44 203 371 7854 (Europe)

+33 172 774 354 (France)

+34 910 807 665 (Spain)

+61 290 370 137 (Australia)

+91 999 998 9010 (Asia)

+52 55 4170 6597 (Mexico)

+56 229 382 614 (Chile)

+60 327 87 9133 (Malaysia)

+54 115 984 1508 (Argentina)

Regards,
Optiontown Customer Care
(www.optiontown.com)
DISCLAIMER The information contained in this communication (including attachments) is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential and/or legally privileged information. If you are not the intended recipient, please notify us immediately by responding to this mail and then delete it from your system and do not disclose, copy, distribute or take any action in reliance thereof. Any action to the contrary is prohibited and may be unlawful.
Optiontown does not accept any responsibility for problems caused by viruses or other destructive mechanisms, which may get attached to this mail (or attachments). Please scan this mail, including attachments. Optiontown and/or its employees shall not be liable for the incorrect or incomplete transmission of this e-mail or any attachments, nor responsible for any delay in receipt.

求各位帮忙解析下，意思是我的订单有问题吗？我重新登录看了下，我的订单还在的。

作者: pp0pp 时间: 2014-3-22 11:15
估计是你上一次操作有问题。让你关闭其他浏览器，使用火狐，删除过去的历史记录和cookie缓存，然后再重新操作，付款的时候建议使用VISA/MASTER卡

作者: baolingbo 时间: 2014-3-22 11:16

pp0pp 发表于 2014-3-22 11:15
估计是你上一次操作有问题。让你关闭其他浏览器，使用火狐，删除过去的历史记录和cookie缓存，然后再重新操 ...

我下单的时候用的就是火狐啊，而且订单在的哎，没法下了吧

作者: pp0pp 时间: 2014-3-22 11:19

baolingbo 发表于 2014-3-22 11:16
我下单的时候用的就是火狐啊，而且订单在的哎，没法下了吧

你再重新操作一遍看

作者: baolingbo 时间: 2014-3-22 11:26

pp0pp 发表于 2014-3-22 11:19
你再重新操作一遍看

额。。。没法重新操作，首页点进去就是已经定了的状态

作者: zudas 时间: 2014-3-22 11:32
奇怪的是他怎么回复你的是有关升舱（UTO）的啊

作者: dranoel 时间: 2014-3-22 11:33
就是啊，不明所以

作者: baolingbo 时间: 2014-3-22 11:37

zudas 发表于 2014-3-22 11:32
奇怪的是他怎么回复你的是有关升舱（UTO）的啊

我没有申请升舱啊

作者: xla159 时间: 2014-3-22 17:52
确实是让你UTo哦~~~

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