渺妈 发表于 2015-10-30 10:46 还有这样的霸王条款?!!! 亚航这样随便修改航班,不仅仅影响了酒店预定,还影响了国内的时间安排又得多请一天假,不知道会不会有什么补偿。 |
亲,我问了,接驳航班不能退款,要退只有和第一程一起退。我对亚航无语了 |
渺妈 发表于 2015-10-30 09:48 小红说,可以更改14天内的航班,收到邮件也是一样的说法。我是请不了更多的假期,所以就改了相近的接驳航班。我看了亚航接驳航班的广州-吉隆坡往返的票价也是挺高的。 其实还有第二个选择,就是退款。这样你就可以拿回原来的差价了。风险是万一接驳航班的票价涨了,票价天天变,不好说啊。 |
我也遭遇了楼主的情况,现在提出的也是可以更改24小时内的接驳航班,但是更改后的航班价格比原来预定的便宜很多,亚航说不会退差价 |
我当天就顺利改签成功了~谢谢各位!!一定要打电话过去,效率会高一点,否则拖到最后接驳的航班舱位都没了~ 今天刚收到亚航的邮件: Dear Guest, We would like to inform that your flight number from KUL-CMB has been renamed to AK47 from D7182 effective 20th October 2015 onwards. This airline code swap from D7 to AK would mean that the KUL-CMB route will now be operated by AirAsia Berhad (Airbus A320 with 180 seat capacity) instead of AirAsia X Berhad (Airbus A330 with 377 seat capacity). We would also like to inform that your flight has been changed to a new schedule which will now depart as below: NEW FLIGHT TIME Flight number : AK 47 Departure date : 18 November 2015 Depart Kuala Lumpur (KUL) : 9.05pm (2105hrs), local time Arrive Colombo (CMB) : 10.00pm (2200hrs), local time We sincerely apologize for the inconvenience caused, an would like to offer you these options to assist you with your travel plans: ● move flight within 14 days of your original flight without charge; or ● full credit account with a validity of 90 days We would also like to advise that: ● If you have conducted self check-in via mobile or web, we would need your kind cooperation to recheck-in again under the new flight code AK47 ● If you have not conducted self check-in, we would strongly encourage you to do so for ease of travel at the airport. For further assistance with your flight, please do not hesitate to get in touch with us via any of our Customer Care channels on: ● Online Feedback Form to submit your enquiries ● Live Chat (Login to AskAirAsia.com with your member ID) ● Contact Us - lists of localised assistance (excluding Malaysia and Singapore) ● AskAirAsia FAQ's Please disregard this email if changes have been done. Thank you and we wish you a pleasant journey ahead. Your sincerely, AirAsia X |
schulz 发表于 2015-10-28 15:51 广州CAN-吉隆坡KUL,AK113,11月18日,10:25/14:30 转机时间6小时 吉隆坡KUL-科伦坡CMB,AK47,11月18日,21:05/22:00 科伦坡CMB-吉隆坡KUL,AK46,11月22日,23:00/05:20+ 转机时间10小时,夜宿飞机上 吉隆坡KUL-广州CAN,AK116,11月23日,16:15/20:20 我改了这套航班,转机时间都比较长,但也没办法,年底请不到那么多假~ |
schulz 发表于 2015-10-28 15:51 我的改签已经成功了,关联航班也变了 |
Chloe.M 发表于 2015-10-28 15:24 已经改签成功了?还是在等待确认? 另外lz现在改到什么时候的航班啊 |
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