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发老大邮箱投诉50马币优惠券的事成功,等一周即拿到4张券

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发布时间: 2014-4-8 12:24

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本帖最后由 zudas 于 2014-4-8 16:09 编辑 再次证明AAX的后期服务远比AA来得更加人性化,不仅有专门的邮箱,回复也相当快而且很有客户第一的态度 从开始发邮件提醒优惠券到现在只过一周时间就拿到欠来的4张价值50 ...

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乐乐一家来自: 四川成都 发表于 2014-4-10 19:36:12
大家 翻译吧  有想要的可以短我 我有150马币
乐乐一家来自: 四川成都 发表于 2014-4-10 19:35:54
Terms and conditions
1.         E-Gift Voucher is available in Ringgit Malaysia (MYR), Indonesian Rupiah (IDR), Thai Baht (THB) and US Dollar (USD)only and may be purchased in denominations of RM10, RM50, RM100 and RM200 or their equivalent in the other applicable currencies.
2.         Redemption of E-Gift Voucher in a currency different from the currency it was issued will be subject to exchange rate fluctuations at the time of redemption.
Redeeming E-Gift Voucher
1.         E-Gift Vouchers are redeemable online at airasia.com. E-Gift Vouchers cannot be redeemed at airport ticket counters or travel agents.
2.         E-Gift Vouchers are redeemable towards the initial electronic purchase of air travel wholly on flights operated by AirAsia Group. It is valid towards the purchase of the base air fare and directly associated taxes, fees and charges that are collected as part of the fare calculation.
3.         For online redemption on airasia.com, at the Payment page, select the e-Gift Voucher tab and enter the E-Gift Voucher Number. An E-Gift Voucher Number is unique and can only be used once.
4.         If the value of the E-Gift Voucher is lower than the total purchase, you will have the option to pay the difference by credit card or debit card or credit shell or by topping it up with another E-Gift Voucher.
5.         If the value of E-Gift Voucher is higher than the total purchase, then the balance amount will be forfeited. No refund will be made for any unused balance.
6.         Up to five (5) E-Gift Vouchers may be used/redeemed in one (1) transaction.
7.         AirAsia shall not be responsible or liable for any damages incurred or suffered by you in the following circumstances:
i. Your purchase, redemption and/or use of the E-Gift Voucher;
ii. Undeliverable or not received E-Gift Voucher due to inaccurate delivery information;
iii. Inability to use the E-Gift Voucher due to lost or misplaced password;
iv. Unauthorized use of the E-Gift Voucher by any person(s) not approved by you.
8.         E-Gift Voucher is valid until the expiry date stated on the E-Gift Voucher after which it shall become void. Notwithstanding the foregoing, E-Gift Voucher can be used to book for travel up to twelve (12) months (three-hundreds-sixty-five (365) days) from the issue date provided it is purchased within the aforementioned validity period.
9.         The expiry date of the voucher is based on Malaysia’s local time (GMT+8).
10.         The validity period of the E-Gift Voucher will not be extended.
General terms
1.         E-Gift voucher cannot be exchanged for cash or any other products in kind and is non-refundable.
2.         E-Gift Voucher is fully transferable and may be utilized by your family and/or friends, subjected to these Terms and Conditions.
3.         AirAsia has the right to reject any claims that do not conform to these Terms and Conditions.
4.         These Terms and Conditions will prevail over any inconsistent terms, conditions, provisions or representations contained in any other promotional materials regarding the E-Gift Voucher.
5.         AirAsia reserves the right at its absolute discretion to vary, delete or add to any of these Terms and Conditionsand/or substitute or replace the E-Gift Voucher with another product or program of equivalent value from time totime without any prior notice.
6.         By purchasing and utilizing the E-Gift Voucher, you agree to be bound by these Terms and Conditions as well as AirAsia’s Terms & Conditions of Carriage available at www.airasia.com
7.         For purposes of these Terms and Conditions “You” shall mean the beneficiary of the E-Gift Voucher and shall include both the purchaser and/or user of the E-Gift Voucher.
乐乐一家来自: 四川成都 发表于 2014-4-10 19:34:29
zudas 发表于 2014-4-10 19:19
这哪里叫一季度。而且看了更详细的说明,是应该有具体写着period of XX months from the issuance date dd ...

我已经兑换了  一张 马上给了优惠券号码50马币 下面就有有效期是7月9日前 我就不敢再兑换了 我不知道是以我兑换的时间开始的3个月内 还是发到邮件的  但是又见下面的条款肯定是有的 3个月  但是就是不知道是不是收到邮件的3月 还是兑换的3个月开始 版主研究一下啊
zudas来自: 澳大利亚 发表于 2014-4-10 19:19:44
本帖最后由 zudas 于 2014-4-10 19:20 编辑
乐乐一家 发表于 2014-4-10 19:07
一季度 哈哈

这哪里叫一季度。而且看了更详细的说明,是应该有具体写着period of XX months from the issuance date dd/mm/yyyy. 这里两个日期都没有,而且貌似激活后才知道具体的到期日期

你可以看这里详细和操作方法http://www.airasia.com/iwov-resources/my/common/pdf/AirAsia/egv_guidelines.pdf
乐乐一家来自: 四川成都 发表于 2014-4-10 19:07:29
zudas 发表于 2014-4-10 18:49
哪里有写数字3或者three啊?

一季度 哈哈
乐乐一家来自: 四川成都 发表于 2014-4-10 19:07:13
P period of
months  一季度啊
zudas来自: 澳大利亚 发表于 2014-4-10 18:49:16
乐乐一家 发表于 2014-4-10 18:45
Please note that this E-Gift Voucher is valid for period of
months from the issuance date. Please re ...

哪里有写数字3或者three啊?
乐乐一家来自: 四川成都 发表于 2014-4-10 18:45:14
Please note that this E-Gift Voucher is valid for period of
months from the issuance date. Please redeem anytime BEFORE its expiry. 3个月有效期 看来要转让啊  
乐乐一家来自: 四川成都 发表于 2014-4-10 16:13:59
好的到时候弄个攻略吧怎么使用啊,我看到下面有好多条款,就看懂了可以家人朋友使用,意思就是外人都可以用,然后好像只能aax好像

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