We regret to inform you that the above flight has been rescheduled to a new departure time of 1925hrs on the same day. The new scheduled arrival time at the Shanghai Pudong International Airport, China is at 0035hrs on the next day. This retime is due to operational reasons. • You want to move* to the closest flight to your original flight as follows: • You wish to move* to any of our other Kuala Lumpur - Shanghai flights of your choice; • You wish to convert the fares into an Online Credit Shell; • Should you have any connecting flights on AirAsia X/ AirAsia, we will also move* them accordingly; or • Should you have any concerns you would like us to address. *at no cost, subject to availability Also, please find attached a letter confirming the retime for your travel insurance provider should you require it. Additionally, should you choose to stay on this new retimed flight, we would appreciate it if you could acknowledge receipt of this email by replying to aax_preflight@airasia.com. We apologize for the inconvenience caused. We truly appreciate your valued patronage and we look forward to welcoming you back again soon.
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