亚航上海-马尼拉航线正式取消

swwbdc

We have always taken great care when implementing any flight changes that may inconvenience you, our valued guest. However, as part of network realignment following the impact of travel warning on our operations in China, we have taken the decision to suspend flights between Manila and Shanghai.

The following AirAsia Zest flights have been suspended until further notice.

Flight	Origin	Destination	Effective date	Depart	Arrive	Frequency
Z2018	Manila	Shanghai	March 5,2015	2005hrs	2330hrs	Monday/Wednesday/Saturday
Z2019	Shanghai	Manila	March 6,2015	0030hrs	0400hrs	Tuesday/Thursday/Sunday

We sincerely apologize for the inconvenience this cancellation has caused you and we would like to offer you the following options:

i)                    Option to move flight to an earlier available flight of the same route without any extra charges and subject to availability

ii)                  Re-route via AirAsia flights to/from Shanghai via Kuala Lumpur, Malaysia (subject to seat availability). Please choose from these options:

For Manila – Shanghai route

Manila (NAIA Terminal 4) – Kuala Lumpur (klia2)	Kuala Lumpur (klia2) – Shanghai (Shanghai Pudong International Airport)
Z2-948 MNL/KUL  0735H-1120H	D7-330 KUL/PVG  1910H-0025H	w/o hotel accommodation; 7 hours and 50 minuteswaiting time in KL

For Shanghai – Manila route

Shanghai (Shanghai Pudong International Airport) – Kuala Lumpur (klia2)	Kuala Lumpur (klia2) – Manila (NAIA Terminal 4)
D7-331 PVG/KUL 0120H-0640H	Z2-949 KUL/MNL 1145H-1540H	w/o hotel accommodation; 5 hours and 5 minuteswaiting time in KL

iii)                Be offered a credit shell for the value that they paid with a validity of 180 days. Credit shell may be used to purchase AirAsia seats and products via www.airasia.com

iv)                Full refund of your flight bookings. Refund is available 14 days after we receive request or confirmation

If your flight is scheduled within the next 30 days, please contact the following:

• Philippines – +632 742 2742, open daily from Monday to Sunday at 7am - 10pm (GMT+8)

• China – +86 20 2281 7666, open daily from Monday to Sunday at 8am - 9pm (GMT+8)

For flights departing more than 30 days from cancellation date, you may use an eForm to choose your service recovery option by accessing this link: http://www.airasia.com/my/en/e-form.page. You may also get an instant reply to your queries viahttp://www.airasia.com/my/en/live-chat.page.

We thank you in advance for your kind understanding and continued support.

Sincerely,

AirAsia Zest

蒾失

刚刚还在查，发现都没了

228616758

半年前就决定的事儿，非得憋到提前一周说！菊花真紧！不知害了多少人。

玛丽苏综合症

收到邮件了 意思是只能转机了？那我现在怎么办啊 申请退款还是自动把我的航班改为转机啦

swwbdc

228616758 发表于 2015-2-25 21:41
半年前就决定的事儿，非得憋到提前一周说！菊花真紧！不知害了多少人。

还好我是中秋国庆的票

swwbdc

玛丽苏综合症 发表于 2015-2-25 21:42
收到邮件了 意思是只能转机了？那我现在怎么办啊 申请退款还是自动把我的航班改为转机啦 ...

eform联系亚航选择呗 我准备退款了 转机太折腾

玛丽苏综合症

我想所幸马来西亚兜圈 不知道可以改为间隔几天的吗 退款的话可以退回银行卡吗

苏荷

刚收到邮件了，本来买的是KLO-MNL-PVG的票，已经Efrom申请到KLO-KUL-PVG了，静候佳音。

swwbdc

玛丽苏综合症 发表于 2015-2-25 21:48
我想所幸马来西亚兜圈 不知道可以改为间隔几天的吗 退款的话可以退回银行卡吗 ...

它出的票应该是联程的吧 退款到原支付卡