本帖最后由 小可爱 于 2012-6-6 18:41 编辑
这个该死的公司！！！
一声没有就取消/变更了我9月kalibo-cebu的航班。
下午一个电话喷到菲岛，菲佣解释到只是推迟几个小时并没有取消！
nima好在我下一程后天时间足够，那我也要争取改到boracay被拒说航班号没变化，提拉嘟噜一堆我没听明白，总之说你就只能接受这个变更。直接挂断，查攻略发求助大家一起想办法！
（经过几轮邮件轰炸成功改到长滩！）
1）网上查不到原来预订的航班了。
2）下方图示黄色https://www.virtuallythere.com查到你的行程。
今天接到邮件回复
居然还管我要钱！！！
Dear Sir/Madame,
Greetings!
With regard to your concern, please be informed that we cannot reroute your flight to Caticlan for we can only rebook it into different date with the same route which is Kalibo to Cebu. Please be advised that you may also cancel the flight and have your airfare to be refunded in full if you are not amenable with the new flight schedule.
Please advise us accordingly so we may process your request as soon as possible. For further assistance, you may email us at reservations@airphilexpress.com or you may call our Contact Center at (02) 855-9000 at anytime. Our Contact Center is open 24 hours a day, 7days a week.
Thank you for having Airphil Express as the airline of your choice. We will be more than happy to assist you again on your future flights with us.
Sincerely yours,
Airphil Express Reservations /gk
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发表于 2012-6-1 11:41:01
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