宿雾航空取消航班,急问怎么办

chenlu_912

马上就要出发了，今天收到邮件,从宿雾回马尼拉的飞机被取消了，收到2个处理意见.
•Rebook without charges for travel within 30 days
•Refund or put in Travel Fund ticket value without penalties
不知道第一条意见怎么理解，我可以免费改定tag回马尼拉的飞机吗？有遇到同样情况的朋友吗？怎么联系宿雾航空的人？谢谢大家。


真的很感谢大家,已经顺利改成tag回马尼拉的了

valley789

楼主，你被取消的航班是哪到哪啊？第一条就是说你要以免费改签30天以内的航班

丹巴汉子

我之前有遇到过取消，可以改三十天内任意一天，还是挺不错的，不用太紧张，相对菲律宾的其它几家廉航公司，CEBU算靠谱的，服务民不错，按理邮箱里有联系方式的啊！
之前我改签的经验，希望对楼主帮助！
http://www.elvxing.net/thread-29174-1-1.html

chenlu_912

是从cebu到马尼拉的航班被取消了,给我改了另外一个点,我不想要改的这个点，想从薄荷的tag直接飞回马尼拉，不知道可以改这个不?

chenlu_912

邮箱给我提供的是国际长途电话

dingdingdan7

联系 cebskedchange@cebupacificair.com 。

chenlu_912

谢谢大家,我已经发邮件去咨询了，因为马上就要出发了，发生这样的事情真的很郁闷.

xjeff0

表郁闷了
他们还算负责的了

chenlu_912

刚看了下，他们给我改的时间宿雾到马尼拉的航班比我原来的晚20分钟，赶后面马尼拉回上海的航班时间有点紧张，如果改前面那个航班，在马尼拉机场又要等很久，只能希望能改到tag到马尼拉的

chenlu_912

收到宿雾回复的邮件了，大家能帮我解释下吗
Rebooking – up to 1 month without any charges. For roundtrip flight, same number of days must be followed. Please see our website for your reference of the exact flight details that will fit your schedule
Rerouting – up to 1 month of the nearest alternate station without charges. Rerouting of non-disrupted flight is strictly not allowed and transfers will be on passenger's account.
Travel fund – without any charges (may use up to 90 days based on the date of creation).
Full refund – *for bookings made via credit card, the amount shall be credited back to your account minimum of 60 working/banking days.

Please do let us know which option you would like to take. We can only rebook your flight once without any charges. But please be advised that our rebooking is subject to seat availability.



Kindly advise us 4hrs before your flight so we may rebook your flight (subject to availability) otherwise, changes will be considered accepted

是什么意思？
我可以改成tag直飞马尼拉吗，不用还改宿雾到马尼拉的吧