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1、非会员管理订单不行了。也就是说,以前不登陆,在非会员模式下输入:订单编号、出发日期、航线、邮箱可以找出订单,现在必须登陆才可以看到自己的订单,看不到别人定的订单了。
说明:此功能影响较大,比如别人用余额帮定的,没法自己管理了,比如添加护照、加行李什么的。当然,可以通过客服来处理
2、可以查看退款状态。你提交了退款或者退税申请,通过此功能可以查看状态
(1)In progress - your refund is being processed by our Refund and Finance team.
(2)Pending bank payment - your refund has been submitted to your bank/credit card for payment. You will receive your refund in your bank account/credit card in due time.
(3)Closed - Your refund has been credited to your account by your bank/credit card.
(4)Closed with rejected reasons - Your refund has been deemed invalid.
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