紧急，有一笔支付失败，救命。。

leaf20080808

机票的钱都付了，不知道为什么每次里面的112P都要单刷，所有的钱都支付成功了，就只有一笔112没支付成功，不知道为什么
请问我联系谁处理啊。。

leaf20080808

奇怪的是，我这笔112P的交易没成功，但是随后的交易都成功了之前的交易也都成功，这是不是网站的原因啊

leaf20080808

现在收到email要cancel我这个订单，因为我的订单都不是一个人的。。而且机票钱都成功了啊，也没写具体cancel哪个人的。。
怎么弄现在

redream

淡定 email说啥了 贴上来看看

leaf20080808

redream 发表于 2012-3-28 11:13
淡定 email说啥了 贴上来看看

email这样写的

Dear Airphilexpress Guest:

Thank you for booking your flight with us!

Your transaction was immediately processed according to the airline’s credit card payment policy. Unfortunately, the credit card used to book your flight was rejected in our system.

In view thereof, we would like to inform you that your transaction was invalidated and we were constrained to cancel you ticket.

Thank you very much for your understanding.



Sincerely yours,

Airphilexpress 1

华华609

如果收到订票成功的邮件，就别管有什么费没付了。。。

leaf20080808

不会到时候说我的票有问题不让我登机吧

redream

leaf20080808 发表于 2012-3-28 11:58
email这样写的

Dear Airphilexpress Guest:

我觉得像是你的银行拒绝了支付菲鹰的这笔款项 然后菲鹰没收到钱 就取消了你的这个机票
你先确认下银行钱扣了没
如果扣了 你可以要求菲鹰再去查一下
如果没扣 那只能重新买了