Thank you for contacting AirAsia BIG.
Based on the information provided, we noticed that your payment was under credit shell, therefore no points will be credited to your account.
Hence, we have awarded points to the previous booking no.
Moving forward, please quote your 10 digits BIG Shot ID at the required field during your future flight purchases.
求问大神,什么是 credit shell? 从最后一句看,是因为我当时没有输我的BIG号码吗?我确定我输了,而且我还检查过,求大神点拨
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