求助！航班被亚航一而再再而三的改来改去、最后直接取消

Lori_小红胖

在论坛里说了几次了
原本的行程
2016/02/27 北京-吉隆坡-日惹
2016/03/03  泗水-龙目岛
2016/03/06  龙目岛-吉隆坡-北京

但是前几天，第二段泗水-龙目岛被无故取消，改到了3月4号
刚刚收到邮件说3月4号的航班也被取消。。。。

这下我该怎么办？？
之前和版主聊，说可以改到3月2号，正好在龙目岛多玩一天
可是如果3月2号如果也再次取消该怎么办啊。。。。

这是第一次改：

First and foremost, we would like to take this opportunity to thank you for choosing AirAsia Indonesia.

We would like to advise that your flight QZ 7830 with booking number ICBVWZ which was originally scheduled to depart from Surabaya (SUB) to Lombok (LOP) on Thursday, March 03, 2016 at 08:50 has unfortunately been cancelled and moved to a later time.

Please note that your new flight number is 7830. The new departure time is 08:50 hours while the new arrival time is 10:45 hours, local time on Friday, March 04, 2016

In order to mitigate the inconveniences caused by the flight reschedule, AirAsia offers the following recovery options:

Mo1.ve flight (reschedule) 14 (fourteen) days prior or after your original departure date based on availability and first-come-first-serve basis. Kindly note that flight changes must be made only through our support channels listed below.

2.Credit Shell – A deposit in AirAsia equivalent to the value of the confirmed booking to be used for payment for any AirAsia tickets. Credit Shell is valid for 90 days from the date of issue.

3.Full refund in the amount equivalent to your booking and in form of your original payment.

这是第二次改
First and foremost, we would like to take this opportunity to thank you for choosing AirAsia Indonesia.

We would like to inform that your flight QZ 7830 with booking number ICBVWZ which was originally scheduled to depart from Surabaya (SUB) to Lombok (LOP) on Friday, March 04, 2016 has unfortunately been cancelled

AirAsia offers the following recovery options:

• 1.Reschedule to any SUBLOP availabilty flight max. travel date 7th June 2015 without additional charges.（这句说意思是说6月7号之前要求他改还是说15年6月7号以后日期的航班都可以）
  

2.Credit Shell – A deposit in AirAsia equivalent to the value of the confirmed booking to be used for payment for any AirAsia tickets. Credit Shell is valid for 180 days from the date of issue.

3 .Full refund in the amount equivalent to your booking and in form of your original payment.

刚看了一下：貌似泗水-龙目岛这个航线被取消了。。。。。、不会这么倒霉吧。。。。

卧槽。。。。那如果泗水到龙目岛取消了，

我可不可以要求亚航把泗水到龙目岛改成泗水到巴厘岛，。然后回程巴厘岛-吉隆坡-北京这样啊。。。。。

不然我没办法衔接我的航班啊。。。。各种求版主求助

Harrysean

好可怜，真可怜。

Breadboy

没啥怎么办的。要么再改，要么退钱。

Lori_小红胖

Breadboy 发表于 2015-5-18 22:52
没啥怎么办的。要么再改，要么退钱。

我刚才又查看了一下。。。。，，貌似泗水到龙目岛这个航线被取消了。。。。。。

samuel1982

Lori_小红胖 发表于 2015-5-18 22:53
我刚才又查看了一下。。。。，，貌似泗水到龙目岛这个航线被取消了。。。。。。
...

这条线可以买印尼境内另外两家廉航:lion或者citilink的，如果不差那么点钱建议坐citilink政府扶持有事鹰航的子公司,lion的航班坐过好多次，没有不晚点的。

jarea

貌似只能改出发地，没法改目的地

Lori_小红胖

jarea 发表于 2015-5-19 00:22
貌似只能改出发地，没法改目的地

但是去龙目岛的出去地，一个是泗水，另外一个只有吉隆坡了

Lori_小红胖

samuel1982 发表于 2015-5-19 00:15
这条线可以买印尼境内另外两家廉航:lion或者citilink的，如果不差那么点钱建议坐citilink政府扶持有事鹰 ...

但是就怕申请退款亚航不管之后又石沉大海了

相伴走天涯玫瑰

退款还好，按要求来做，一个月左右到账我刚退了一笔

Lori_小红胖

samuel1982 发表于 2015-5-19 00:15
这条线可以买印尼境内另外两家廉航:lion或者citilink的，如果不差那么点钱建议坐citilink政府扶持有事鹰 ...

刚搜了一下你说的citilink，也是没有航班