表扬，亚航退机场税到账户，24小时到账

alaninvent

7月18日，13：00左右打亚航苏州客服电话，有一段吉隆坡=槟城往返的0元票，

由于时间原因无法成行，所以请求退机场税到信用账户。


今天中午打开邮箱发觉已经到账，特提出表扬，希望亚航保持。

Dear Guest,

Please be informed we have created a credit account for you. This credit account will expire on 16 October 2016, so kindly utilise it BEFORE the expiry date as it is invalid on the date itself. You may use this credit for your future bookings with us. Just follow these steps below: Login to your member account via our website, www.airasia.com Proceed with a new reservation by clicking on ‘Make a booking’. At the payment page, click on the ‘Credit Account’ option. Use the credited amount to pay for your booking. Any excess amount can be paid using your credit card. Please note that your actual travel dates can be after the expiry date of the credit account. Bookings can be made for your personal use or nominated person on our flights. Thank you for choosing AirAsia as your travel partner. Yours sincerely, AirAsia

lf3352

0元可以全部退？这个退的钱只能再订机票，或者是只能行李和餐食？

270898481

敢问，退了几毛钱啊？

keventan

270898481 发表于 2016-7-19 13:19
敢问，退了几毛钱啊？

估计是9RM一个人退税。

zudas

妈的eform发了一堆，六七个航班退税的一个也还没来，看来得客服慢慢煲电话了

TT火车旅行

请教一下，还未出行的票能退机场税吗？

xiaoyuer1234

国内线也可以退，?

alaninvent

TT火车旅行 发表于 2016-7-19 13:48
请教一下，还未出行的票能退机场税吗？

不能，必须等航班结束后。

才能在系统里查到你没有登机的记录

alaninvent

270898481 发表于 2016-7-19 13:19
敢问，退了几毛钱啊？

订单41.24马币，退回36马币，知足
损耗的是支付宝手续费