请问，亚航航班时刻修改问题

keventan

亚航修改了巴厘岛－吉隆坡的航班时刻，由下午17：20改到18：35分，超过45分钟了，按照惯例，应该可以改前后7天的航班了，但从亚航给我的邮件看，为什么只能改当天的不同时刻航班（见红色字体）或者退到亚航账户呢？还是我理解错误？我想改到推迟一天行吗？谢谢！

We regret to inform you that flight QZ 554 scheduled to depart from Denpasar (DPS) to Kuala Lumpur (KUL) on Wednesday, January 18, 2017  has been change flight No. to a new flight details as below:

NEW FLIGHT TIME

Flight number	: XT 554
Departure date	: 18 January 2017
Depart from Denpasar (DPS)	: 06:35 PM (18:35hrs), local time
Arrive in Kuala Lumpur (KUL)	: 09:35 PM (21:35hrs), local time

Reminder: Please check-in at least two hours prior to your estimated time of departure.

Should you wish not to travel on the new flight time as advised above, guests are entitled to pick one of the following service recovery options being offered:

1.      Move flight: Change to a new travel time on the same route within same days from original flight date without additional cost and subject to seat availability; OR

2.      Credit Account: Retain the value of your fare in a credit account for your future travel with AirAsia. The online Credit Account to be redeemed within 90 calendar days from the date of issuance; OR

Once you have selected one of the above, kindly contact:

•          Call Centre:

•          Live Chat

Should you require any further assistance, please submit an online form.

We sincerely apologize for the inconvenience caused. Thank you for your support and kind understanding.

Regards,

AirAsia

keventan

还有，TX也是印尼亚航的航班吗？原来QZ也还存在啊。

zudas

keventan 发表于 2016-10-13 17:50
还有，TX也是印尼亚航的航班吗？原来QZ也还存在啊。

XT也是印尼航班，小航变的话好像选择不多，大于3小时的大航变才可以改±2周，当然如果就换两三天内的话你也可以争取下

t_w

可以的.

ynhkq

可以聊天，看看客服的意见。

keventan

谢谢以上各位，明天试试先。

看了一个以前的帖子，说45分钟－2小时间只能改签到当天的其他航班？有这个规定吗？
http://www.elvxing.net/forum.php ... 7778&highlight=亚航%2B改签

zudas

keventan 发表于 2016-10-13 22:17
谢谢以上各位，明天试试先。

看了一个以前的帖子，说45分钟－2小时间只能改签到当天的其他航班？有这个规 ...

反正我的情况下大于3小时，确实是可以改到前后两周，符合他们的要求