请教Travelocity 回复的邮件是否要自己打电话去处理？

jiming168

Travelocity 回复了邮件 内容如下：

Dear Xu,
Thank you for responding to Travelocity in reference to:
Trip ID: 622093300179
We apologize for the inconvenience.
We understand your concern regarding the reservation.
We would like to inform you that there was a problem with the promo code and as a result, your reservation has been cancelled. At this time, we request you to call our customer care center for personal assistance. Our Customer Care Center is available 24 hours a day/7 days a week at the numbers listed below:
In the USA: 1.888.872.8356
Outside the US: 1.210.521.5871
We appreciate your patience.
Sincerely,
Sam T
Travelocity Customer Care

请问是不是要自己打电话到客服中心处理此事呢？英文好的朋友请帮帮忙。。。谢谢！

jiming168

白菜价环球旅行 发表于 2012-8-5 00:06
你如果想要回你的旅行，就打电话纠缠，但后果不乐观

如果只等退钱，就啥也不用做 ...

哦！那我就不管它了！谢谢了。。。