宿务和菲鹰因为航班时间更新可以改签为返程票吗

roybb

本来预定的菲鹰早上马尼拉 飞Tagbilaran，回程是宿务下午Tagbilaran 回马尼拉。刚刚发现2程都被改了时间， 菲鹰只有下午的一班，宿务只有早上的一班。这样合起来要浪费一天的时间。能否这样改签，菲鹰改为 Tagbilaran回马尼拉的返程票，宿务改为去Tagbilaran的票。菲鹰和宿务支持更改成返程航班吗？
宿务已经改好了。菲鹰转给 onlinesupport@airphilexpress.com  就是不回邮件 急死了

连过7人

有一个需要长期斗争的人了

nchang

显然不可能啊,这有什么好问的.

翻滚吧豆美酱

你真的太倒霉了- -
我正好和你相反。。。所以改动对我没影响。。。。

以及。。你去试试。。成功可能性不大

bg3bel

安慰楼主！

roybb

报告近况 宿务改签好了，网站上的订单也修改了。
菲鹰很奇怪，pass给onlinesupport@airphilexpress.com就没反应了

roybb

From: reservations@airphilexpress.com
第一封 沟通正常，也说可以更改

Greetings!

We are pleased to help you with your concern. Please be advised that if you are not amenable with the new flight schedule, you have an option to rebook the flight with a maximum of 90days with no penalty, or you may cancel the flight and have your airfare to be refunded in full.

Meanwhile, please be informed that your ticket is strictly non reroutable.

Kindly advise us for any changes on your booking so we may process it as soon as possible.

For further assistance, you may send us your email at reservations@airphilexpress.com or you may call our contact center at (02) 855-9000 anytime. Our contact center is open 24 hours a day, 7 days a week.

Thank you for having Airphil Express as the airline of your choice. We will be more than happy to assist you again on your future flights with us.

roybb

第二封就把我推给onlinesupport@airphilexpress.com。邮件发去也不回，这算变相拒绝吗？

Greetings!
To better assist you with your concern, we would need to endorse it to our Online Support Team for their proper handling.
Please expect a reply from onlinesupport@airphilexpress.com.
For other concerns, please feel free to email us at reservations@airphilexpress.com or you may call our 24hour contact center at (02) 855-9000.

六和塔边

roybb 发表于 2012-9-5 16:19
第二封就把我推给。邮件发去也不回，这算变相拒绝吗？

Greetings!

我都是直接发给ONLINE的，最后回复说给领导决定，目前等消息

六和塔边

roybb 发表于 2012-9-5 16:15
报告近况 宿务改签好了，网站上的订单也修改了。
菲鹰很奇怪，pass给就没反应了

这个也能改？给力