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板凳
楼主 |
发表于 2014-3-19 22:42:41
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只看该作者
来自： 上海
被改了，写邮件到customercare2@lionair.co.id，回复说可以更改或退款，但仅仅是邮件不可以，要电话过去。
Dear customer,
Thank you for choosing Lion Airlines.
We are sorry for the inconvenience in service,
We would like to inform you that is flight has been changed due to aircraft system, we say also that the schedule can change forward or backward one day from the date of departure (free of charge) or can be refunded (Refund Fullfare) refund the purchase in accordance with the regulations. However we can not process through email only. our suggest that you could contact our call center 24 hours 021 - 63798000 extension rebook or refund and they will inform you more details of refund and reschedule
For schedule, reservation, booking ticket, fare, and reschedule please contact our 24 hours call center 021-63798000/0804-1-77 88 99 or visiting our website www.lionair.co.id
Regards,
Customer Care and Service Division
Lion Air Tower |
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发表于 2014-3-18 21:42:54
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