Z2上海=马尼拉航线正式通知删减航班

hzchd

上海飞马尼拉只有星期246，马尼拉回上海星期136

出行的注意了。

Dear Valued Guest:

Please be advised that we will implement a new schedule between Manila – Shanghai route starting 14 October 2014 in relation to the travel advisory issued by the Chinese government. We sincerely apologize for any inconvenience caused and it is our hope that a resolution is reached by both countries at the soonest possible time.

AirAsia Zest’s between Manila-Shanghai flights will operate from daily to 3X weekly with this new schedule until further notice:

AirAsia Zest Flight	Origin	Destination	Depart	Arrive	Frequency
Z2018	Manila	Shanghai	2005	2330	Monday/Wednesday/Saturday
Z2019	Shanghai	Manila	0030	0400	Tuesday/Thursday/Sunday

Guests that are affected by the temporary reduction of flights and hold flight bookings after 14th October, will be able to choose from these options:

i)          Option to move their flights to next available flight without any extra charges and subject to availability

ii)         Be offered a credit shell for the value that they paid with a validity of 90 days. Credit shell may be used to purchase seats to any AirAsia destination, products and services atwww.airasia.com.

iii)         Full refund of their flight bookings

Guests with flights within the next 30 days are also advised to call our call center in the Philippine and China as listed below while those with flights departing more than 30 days from 14thOctober may use our eForm to choose their service recovery options through this link: http://www.airasia.com/my/en/e-form.page

We will provide updates as soon as they are available. For more information and assistance, guests may call these numbers:

•           Philippines – +632 742 2742, open daily from Monday to Sunday at 7am - 10pm (GMT+8)

•           China – +86 20 2281 7666, open daily from Monday to Sunday at 8am - 9pm (GMT+8)

We thank you in advance for your kind understanding and continued support.

hanstar

侥幸逃过此次的航班变更，但是想请教各位空中飞人，接下来还会不会有继续删减航班的可能呀？

雪伦新

我春节回程订的 2/20 ，帮我自动延到 2/21 了，我在申请退款，e-form，2封过去了。。。提示5天。。。看样子要每天提交一次啊。。

mooneyes

hzchd 发表于 2014-10-13 12:32
如果都是亚航的，就可以，你联系亚航，多管齐下，广州客服要看人品和运气的。E-form比较慢一点，小红很不 ...

到目前为止没沟通下来 有没有什么特殊管道？

hzchd

mooneyes 发表于 2014-10-13 11:03
我也遭遇了 比较惨的是我即将出发 郁闷的不行啊 国内段全部都定好了 有没有可能国内段一并退给我 ...

如果都是亚航的，就可以，你联系亚航，多管齐下，广州客服要看人品和运气的。E-form比较慢一点，小红很不错，可以试试。

mooneyes

我也遭遇了 比较惨的是我即将出发 郁闷的不行啊 国内段全部都定好了 有没有可能国内段一并退给我

mooneyes

我也遭遇了 比较惨的是我即将出发 郁闷的不行啊 国内段全部都定好了 有没有可能国内段一并退给我

爱琴海008

请问下，第三种选择是指机票款退回信用卡账户吗？

巴不得菲菲

8号晚上订的亚航2.24-3.5.第二天，晓得亚航砍航班之后，发现3.5返程提前了一天3.4回来！正合我意

黑头1983

我买的是明年7月份马尼拉到上海的，今天看了订单，竟然把我的航班提前了一天，请问我是尽快和亚航联系更改航班还是静观其变，到明年5、6月份再找亚航？