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Dear Valued Guest,
We refer to your flight D7 331 on Friday, 27th February 2015 scheduled to depart at 0135hrs from Shanghai Pudong International Airport, China.
We regret to inform you that the above flight has been rescheduled to a new departure time of 0120hrs on the same day.
The new scheduled arrival time at the Kuala Lumpur International Airport 2 (KLIA2) is at 0640hrs.
This retime is due to operational reasons.
Please contact us at aax_preflight@airasia.com, quoting your booking number, if:
You want to move* to the closest flight to your original flight as follows:
- D7 331 on Thursday, 26th February 2015, departing at 0120hrs, arriving in Kuala Lumpur at 0640hrs; or
- D7 331 on Saturday, 28th February 2015, departing at 0120hrs, arriving in Kuala Lumpur at 0640hrs;
You wish to move* to any of our other Shanghai – Kuala Lumpur flights of your choice;
You wish to cancel your ticket and request for a refund;
You wish to convert the fares into an Online Credit Shell;
Should you have any connecting flights on AirAsia X/ AirAsia, we will also move* them accordingly; or
Should you have any concerns you would like us to address
*at no cost, subject to availability
Additionally, should you choose to stay on this new retimed flight, we would appreciate it if you could acknowledge receipt of this email by replying to
aax_preflight@airasia.com.
We apologize for the inconvenience caused. We truly appreciate your valued patronage and we look forward to welcoming you back again soon.
Sincerely,
AirAsia X Bhd
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发表于 2015-1-24 21:44:03
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