取消航班！！（成功改长滩）

小可爱

这个该死的公司！！！
一声没有就取消/变更了我9月kalibo-cebu的航班。
下午一个电话喷到菲岛，菲佣解释到只是推迟几个小时并没有取消！
nima好在我下一程后天时间足够，那我也要争取改到boracay被拒说航班号没变化，提拉嘟噜一堆我没听明白，总之说你就只能接受这个变更。直接挂断，查攻略发求助大家一起想办法！
（经过几轮邮件轰炸成功改到长滩！）

1）网上查不到原来预订的航班了。
2）下方图示黄色https://www.virtuallythere.com查到你的行程。




今天接到邮件回复

居然还管我要钱！！！








Dear Sir/Madame,


Greetings!

With regard to your concern, please be informed that we cannot reroute your flight to Caticlan for we can only rebook it into different date with the same route which is Kalibo to Cebu. Please be advised that you may also cancel the flight and have your airfare to be refunded in full if you are not amenable with the new flight schedule.

Please advise us accordingly so we may process your request as soon as possible.

For further assistance, you may email us at reservations@airphilexpress.com or you may call our Contact Center at (02) 855-9000 at anytime. Our Contact Center is open 24 hours a day, 7days a week.

Thank you for having Airphil Express as the airline of your choice. We will be more than happy to assist you again on your future flights with us.

Sincerely yours,

Airphil Express Reservations

/gk

连过7人

小可爱 发表于 2012-6-24 21:30
是的！坚持发邮件

Dear Sir/Madam,

Thank you for choosing Airphil Express.

Your request will be forwarded to our Department Head for further evaluation. We will inform you for any developments the soonest.

Thank you

  看来我 离成功不远了

连过7人

88rainbow 发表于 2012-6-24 22:09
到底怎么和航空公司说的？？能否说的更清楚

现在就是说不清楚啊    脑壳疼  他们回邮件很慢很慢

88rainbow

到底怎么和航空公司说的？？能否说的更清楚

小可爱

连过7人 发表于 2012-6-22 23:49
就是 我现在联系 .  再说前面说过的话

是的！坚持发邮件

smile1985

我也成功了，也让我付钱，怎么办

woaizll1314

怎么都这么不靠谱啊

连过7人

小可爱 发表于 2012-6-22 15:03
嫉妒联系啊

就是 我现在联系 onlinesupport@airphilexpress.com.  再说前面说过的话

小可爱

连过7人 发表于 2012-6-22 09:12
现在客户已经不甩我了 叫我联系.
我后面怎么弄  给点

嫉妒联系啊

连过7人

小可爱 发表于 2012-6-1 22:22
邮件没有回复电话里面就说只能接受！！
我们一起闹

现在客户已经不甩我了 叫我联系onlinesupport@airphilexpress.com.
我后面怎么弄  给点