准备今天投诉亚航追讨赔偿！！！！！！！

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前两天去新加坡和龙目岛旅行。结果遭遇了亚航耍流氓，事情是这样的。我先乘捷星从北京-新加坡，然后跟新加坡玩了两天，准备启程去龙目岛
买的亚航，从新加坡-吉隆坡，然后吉隆坡转机去龙目岛的票
结果早上4点准备check in的时候却被亚航地勤拒绝办理登机。理由是持有中国护照从新加坡去马来西亚转机必须要有签证！吉隆坡不是有120个小时的过境签么！！！跟对方说了，结果还是不让走。没办法只好又买了新加坡-巴厘岛的机票才能够离开新加坡。
新加坡机场的工作人员很好，还帮着查各种政策，都说显示有过境签，但是不明白为什么会被拒绝登机。
后来发了微博@了很多前辈，都说这种情况不应该被拒绝登机。今天打电话去马来西亚大使馆也表示根据规定是符合过境签的，按规定是不应该被拒的。
准备今天打电话，发邮件给亚航，要求赔偿我两程浪费的机票和被迫买的飞巴厘岛的机票。两个人光机票一共损失了4000块钱，觉得应该争取下，但是听说亚航一向流氓，希望渺茫，不知道有没有追讨成功的同学。。。

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邮件内容：In response to your email, we believe you have been denied boarding due to not having the sufficient documents on the day of departure. However, we are unable to accommodate your request to provide you with any compensation.

Maybe it will help if we to explain to you that AirAsia is a point to point carrier where we do not provide transit services and guests are required to check in and check-out at every point of departure and arrival sector. Based on our record, you have performed two separated bookings - W7YIUF and J6JCRC hence you will be required to check out from the immigration. As you will be required to check out of the immigration upon arrival, a valid VISA will be required.

As such, the staff couldn’t fulfil your request to allow boarding for booking number W7YIUF from Singapore. We apologize if you think our staff couldn’t assist you further as they were complying with our Standard Operating Procedures.

Thank you for taking time in raising your concerns to us. AirAsia views each guest’s feedback positively and will take necessary measures in areas where there are shortfalls. We are looking forward to assisting you better in the next given opportunity.

We try hard to provide the best possible service to our guests and their satisfaction is our reward. The more satisfied guests we have, the more our business will thrive.

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亚航刚刚回复了邮件，说不赔偿。和之前有人进行投诉差不多，完全避重就轻！

颖渲

猜测也许超售了，找个理由搪塞你

deenapig

支持，加油。等待你的美好结果。要及时发帖告知噢

glory

绝对支持啊！！！

gtolam

亚航坑爹啊，是不是在中国生意太好了，国人的钱太好赚了，这样对我们，支持楼主

弱水三千

这个必须要支持LZ，怎么这么欺负中国人啊
下个月我们也是从新加坡过境吉隆坡去泰国，真担心也会遇到这样的事
静待LZ后续消息！！

Inzaghi_l

支持LZ维权，亚航现在问题真多

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羽衣飞舞 发表于 2013-4-11 14:47
刚去转了微博，支持维权！
就是要维权到底，不能他们以为中国人就是软柿子！ ...

谢谢大家支持！！！！！！！！！