有今日的邮件回复：我一直以为取消如果有变动会短信提醒我们，其实根本没有。询问了才知道
Greetings!
Our apologies for the cancellation, the reason is due to aircraft situation. As carrier, we may change or reschedule any flight where we reasonably consider to be justified by circumstances beyond our control or for reasons of safety or security. Given this, we have options that our affected passenger could take which will at least minimize or eradicate the inconvenience.
Rebooking – up to 1 month without any charges. For roundtrip flight, same number of days must be followed. Please see our website for your reference of the exact flight details that will fit your schedule - Travel fund – without any charges (may use up to 90 days based on the date of creation).
Full refund – *for bookings made via credit card, the amount shall be credited back to your account minimum of 60 working/banking days.
Please do let us know which option you would like to take. We can only rebook your flight once without any charges. But please be advised that our rebooking is subject to seat availability.
Kindly advise us 4hrs before your flight so we may rebook your flight (subject to availability) otherwise, changes will be considered accepted
For further inquiries you may call our 24hr hotline thru (+632) 7020888 or (+6332) 2308888.
Thank you! | 
发表于 2014-2-27 17:48:32
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