宿务航空取消航班要求修改目的地，邮件回复如下

DW__陌生人

Dear Sir/Madam,

Allow me to give light on the issuesraised. The reason behind the reschedule of this flight was weadded a new aircraft to our fleet and added new routes. ScheduleChange is done because we have to adjust the frequencies for ontime performance of the flight, to better serve you, so that we cancontinue to give the lowest fares possible and to give every JUAN achance to fly cheaper. And that’s the reason why we advice allaffected passengers ahead of time to make necessary arrangement ontheir trip.

Moving forward, please be reminded that flight timesshown in the Itinerary Receipt, in timetables or elsewhere are notguaranteed and may change between the date of reservation and thedate of travel in which you’ve agreed upon purchasing our ticket/sonline.

For our terms and conditions you may review them beforeconfirming your booking, which are also made available on ourwebsite.

We arerequesting for your kindest understanding regarding the matter. Butrerouting of xx-xx to xx-xx is not possible. Youcan only change the date/time of your Manila to XX to be able toconnect to your Shanghai-Manila flight.

Regards,
Grace
ServiceDesk
CebuPacificAir







哎。不同意帮我改目的地。我买好了其他航空公司的航班也顺势损失掉了
一点都不人性化，我原来的计划全部打乱了。。。。。。。。。。

最近邮件回复，哎。改目的地不可能，

Dear Sir/Madam,

Good Day!

This is to acknowledge the receipt of email below. You maychoose for the available flight in CEBU on the 08Nov.

Please see our websitefor your reference of the exact flight details that will fit yourschedule.

You may reply to this emailonce your decision is final so that we can make the necessaryamendments. But please be advised that our rebooking is subject toseat availability.

Thank you!

Regards,
Lloyd

ServiceDesk
CebuPacificAir

DW__陌生人

andy8118 发表于 2014-3-5 19:57
我成功了！要说明原因，比如已经和公司改假期，但是不成功，公司要求准时销假，所以只能更改回程地址，另外 ...

我没有成功，算了，马尼拉-薄荷岛就一个航班，他们不肯

andy8118

我成功了！要说明原因，比如已经和公司改假期，但是不成功，公司要求准时销假，所以只能更改回程地址，另外的旅行费用我只能自己承担之类！然后吹捧一下他们，比如宿务是我到菲律宾的首选，让我去了很多岛屿和沙滩，宿务的服务在廉航里是较好的。
千万别过分指责他们。人都是喜欢听好话的。
我帮一个朋友把回程马尼拉北京改成了马尼拉上海。

除了发邮件，我觉得用网站上客户联系系统的表格更有效。

DW__陌生人

快樂的小貧尼 发表于 2014-3-5 13:27
有人成功过。。。。
上次一个是在宿雾柜台改好的 这次还有一个网友是打电话去马尼拉沟通了几回改好的
反 ...

对的，烦！！我在考虑要不要退掉

快樂的小貧尼

DW__陌生人 发表于 2014-3-5 13:24
损失他们不管的。不能改目的地

有人成功过。。。。
上次一个是在宿雾柜台改好的 这次还有一个网友是打电话去马尼拉沟通了几回改好的
反正我自己邮件+电话都没成功 放弃了。。。。。。

以后远离宿雾。。。。。唯两次靠宿雾出行菲律宾的行程都不顺利

DW__陌生人

RAGE_LU 发表于 2014-3-4 21:29
到底同意改了吗？你目的地是哪里改哪里？

不同意。马尼拉-宿务和薄荷岛

DW__陌生人

keep1114 发表于 2014-3-4 23:25
我和你应该差不多的情况！上海往返马尼拉的被改了，其他航班买的不是宿雾的 ...

损失他们不管的。不能改目的地

keep1114

我和你应该差不多的情况！上海往返马尼拉的被改了，其他航班买的不是宿雾的

RAGE_LU

到底同意改了吗？你目的地是哪里改哪里？

DW__陌生人

Dear Sir/Madam,

Good Day!

This is to acknowledge the receipt of email below. You maychoose for the available flight in CEBU on the 08Nov.

Please see our websitefor your reference of the exact flight details that will fit yourschedule.

You may reply to this emailonce your decision is final so that we can make the necessaryamendments. But please be advised that our rebooking is subject toseat availability.

Thank you!

Regards,
Lloyd

ServiceDesk
CebuPacificAir