成功改签泰国6月的2个行程

shnshw

6月17号 普吉到清迈，改到6月18号
6月21号 清迈到曼谷，改到6月22号
先发了邮件，然后过了一天半，有泰国电话打来确认，随后就发了新的行程单，非常顺利！


顺便提一下，求一个travelpony的35美元无限制账号，等级太低，不能发求购贴，希望有好心人转给我一个，迫切需要！

湛蓝优狐

我以为没法改签了，所以预定了酒店，结果改签成功了，所以，酒店浪费了。。。。。。

YAR

楼主RP大爆发。我的就没成功。邮件回复如下Dear Sir/Madam,

Thank you for emailing AirAsia X.

With regards to your request, please be advised that we only provide service recovery like Credit Shell  or move the flight regarding situation in Thailand for passenger that travelling from 1st-15th June 2014. For your information kindly wait until we have update situation in Thailand and for the service recovery we able to provide.

Please be informed that you can fill e-form for your request in the next time or you can follow this link http://www.airasia.com/my/en/e-form.page.

Hope that clarifies.


Regards,

Noel

AirAsia X PreFlight Team

cqboy

kingwangxc 发表于 2014-6-6 21:54
再发一次

发的 AAX 给回复了 发AAX改签的都是个例
Dear Sir/Madam ,


Thank you for emailing AirAsia X .
With regards to your email, we afraid that we are unable to assist you further regards to your request as we are in-charged of flight cancellation/retimed for the D7 sectors only ( long-haul flight ).
Hence, it will be greatly appreciated if you can channel your enquiry via E-form which can be accessed by clicking on below link;http://www.airasia.com/my/en/e-form.page
The relevant department will assist you further within 3-5 working days once the form has been submitted.
We apologize for the inconvenience caused. We truly appreciate your valued patronage and we look forward to welcoming you back again soon.


Regards

Rodney
AirAsia X PreFlight Team

shirleywang

求泰国邮箱，e form 无果阿

湛蓝优狐

kingwangxc 发表于 2014-6-7 14:53
我还eform了,其实我也不确定是哪个改的,但eform说是5个工作日才会回复,邮件是回复都没有,不过就收到新订 ...

你能告诉我，6月18日更改了什么航班吗？看来我Rp不好哎

kingwangxc

湛蓝优狐 发表于 2014-6-7 14:14
我也是6月18日的，发了两次都没人鸟我

我还eform了,其实我也不确定是哪个改的,但eform说是5个工作日才会回复,邮件是回复都没有,不过就收到新订单了

湛蓝优狐

kingwangxc 发表于 2014-6-6 21:54
再发一次

我也是6月18日的，发了两次都没人鸟我

1ye之秋

楼主~~求攻略啊！！！！！刚需啊~~~

埋葬王成婷

另外问一下，可以改当天航班时间吗？？？？