宿务航空航班取消，菜鸟求指导

单眼皮男生

我爱娃哈哈呀 发表于 2014-4-28 14:38
现在你的国际和菲律宾国内全部相关联的航班（24小时内的和回程的两班）都可以在一个月内想怎么改就怎么改， ...

邮件发了  但是给我退了  不知道什么原因  邮箱是你发的那个吧    能在给我发一个么  还有 可以加你QQ么  谢谢

老枪

邮箱是这个：cebskedchange@cebupacificair.com

我也被改了，我发的第一封邮件是抄的模板：
Dear  Sir:
    I found my flight  Confirmation#   XXXXX （pvg-mnl Aug xx.2014.5J679---mnl-pvg Aug xx, 2014 5J 678 )has been changed to （pvg-mnl Aug xx.2014.5J679---mnl-pvg Aug xx, 2014 5J 678 ), So can you change my  Confirmation# XXXXX    to （pvg-mnl Augl xx.2014.5J679---mnl-pvg Aug xx, 2014 5J 678）？
    Thank you!

Best regards,

单眼皮男生

老枪 发表于 2014-5-2 20:39
邮箱是这个：

我也被改了，我发的第一封邮件是抄的模板：

谢谢哥们啊  我们是四个人  我是不是应该提供给他们 我们四人的 名字 和 想改签到的日期 航班号啊

单眼皮男生

老枪 发表于 2014-5-2 20:39
邮箱是这个：

我也被改了，我发的第一封邮件是抄的模板：

I found my flight  Confirmation#   XXXXX   xxxx这里写什么啊

老枪

单眼皮男生 发表于 2014-5-4 09:07
I found my flight  Confirmation#   XXXXX   xxxx这里写什么啊

填写机票的单号

单眼皮男生

老枪 发表于 2014-5-4 12:42
填写机票的单号

谢谢啊  我们一行4人  4段航程  我一下子 都给他发过去

单眼皮男生

老枪 发表于 2014-5-4 12:42
填写机票的单号

已经发了  也给我回了
Greetings!

Our apologies for the cancellation, the reason is due to aircraft situation. As carrier, we may change or reschedule any flight where we reasonably consider to be justified by circumstances beyond our control or for reasons of safety or security. Given this, we have options that our affected passenger could take which will at least minimize or eradicate the inconvenience.

Rebooking – up to 1 month without any charges. For roundtrip flight, same number of days must be followed. Please see our website for your reference of the exact flight details that will fit your schedule
Travel fund – without any charges (may use up to 90 days based on the date of creation). (Except for Korea Flights)
Full refund – *for bookings made via credit card, the amount shall be credited back to your account minimum of 10 working/banking days.

Please do let us know which option you would like to take. We can only rebook your flight once without any charges. But please be advised that our rebooking is subject to seat availability.

Kindly advise us 4hrs before your flight so we may rebook your flight (subject to availability) otherwise, changes will be considered accepted

For further inquiries you may call our 24/7  hotline thru following numbers:


Manila Office: +63-2-70-20-888
Cebu Office: +63-32-230-8888
Hong Kong Office: +852-397-33800
Singapore Office: +65-315-80808


Thank you!


Regards,
Lloyd

Service Desk
Cebu Pacific Air


也不知道宿务航空啥意思啊

merry

我的是回程改了，可不可以申请去程及菲国内航班都改？原来的回程是马尼拉飞上海？可否改成马尼拉飞香港？