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24#

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发表于 2012-4-12 21:02:44
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来自: 浙江杭州
CONDITIONS OF CARRIAGE FOR JOURNEYS ENTIRELY WITHIN THE PHILIPPINES
1. CHECK-IN TIME – Check-in counters open 2 hours before the scheduled flight departure. Your confirmed reservations shall be cancelled and released to waitlisted passengers if you fail to check-in at least 45 minutes before PUBLISHED departure time.
2. RESERVATIONS – No reservations shall be finalized unless the passenger has paid for his/her ticket.
3. NO SHOW SURCHARGE(s) – a. Paid flight itinerary for which the corresponding reservations was not cancelled 24 hours prior to the indicated date of departure may be revalidated or refunded only upon the payment of a No Show surcharge. b. A passengers who fails to show up at the boarding gates on boarding time will be charged a No Show at the Gate penalty. No Show penalties are to be collected per passenger per sector pursuant to CAB Resolution No. 95, Series of 2003.
4. REFUSAL OF CARRIAGE – The CARRIER reserves the right to refuse to board any passenger for valid reason/s, as provided in the Carrier’s General Conditions of Carriage approved by the Civil Aeronautics Board (CAB).
5. NON-TRANSFERABILITY OF TICKET – A ticket is non-transferable. It can only be used by the person whose name is indicated on the ticket (CAB Resolution No. 148 (86)): Valid proof of identity must be presented upon check-in. If it is found that the person presenting the ticket for air transportation is not the same person named as passenger in the ticket or if such person is unable to satisfactory prove the he/she is the same person in the same ticket, then the Carrier shall refuse carriage to such person and invalidate the ticket presented (CAB Resolution No. 148 (86)).
6. BAGGAGE LIABILITY – Unless the passenger has declared a higher valuation at check-in time, the Carrier’s liability for loss or damage shall be limited to PHP 40.00 per kilogram (CAB Resolution No. 447 (88)). Fragile and perishable articles will be accepted for carriage at the risk of the passenger.
7. SUBJECT TO SEARCH – The Carrier reserves the right to search the passenger and his/her hand-carried luggage(s) are subject to search for, and seizure of, prohibited materials or substances in coordination with the airport security or officials. A holder refusing to be searched shall not be allowed to board the aircraft. The Carrier, likewise reserves the right to examine or inspect any checked and/or unchecked baggage according to the regulations promulgated by the Civil Aviation Authority of the Philippines (CAAP). The Carrier, furthermore, reserves the right to refuse to carry, at any time, any baggage discovered to contain any prohibited or unacceptable article(s) or any baggage the inspection of which is refused by the passenger.
8. REFUND PROCEDURES – a. CAB Resolution No. 70 (80) – Refund will be made by the carrier provided that the unused coupons are surrendered not later than two (2) years after the expiry date of the validity of the ticket and upon presentation by the passenger of at least two (2) valid identification cards b. Refund fee shall be collected for voluntary refunds per sector per passenger.
9. FREE BAGGAGE ALLOWANCE - The passenger may carry only one (1) piece of hand-carried baggage with a weight of not more than three (3) kilograms and outside dimensions not to exceed 45 inches per passenger.
DENIED BOARDING COMPENSATION (CAB ECONOMIC REGULATION NO. 7) Any passenger holding a confirmed and paid reservation and who has complied fully with the Carrier’s requirements but cannot be accommodated shall be paid the full value of the sector where he/she was denied boarding plus PHP 150.00 as liquidated damages, which shall relieve the carrier from liability for all claims arising from, or incident to the Carrier’s failure to accommodate said passenger, provided he/she has complied with all the Carrier’s requirements and procedures. However, no compensation shall be allowed if (A) the flight for which the passenger holds a confirmed reservation is unable to accommodate him/her because the government has requisitioned the space or the flight, (B) the aircraft has been substituted for another of lesser capacity due to operational and/or safety reasons, and/or either reasons beyond the control of the carrier, (C) the flight is cancelled due to operational and/or safety reasons, force majeure, weather, strikes, or other reasons beyond the control of the carrier, or (D) the carrier arranges for comparable air transportation which enables the passenger to arrive at his/her destination within three (3) hours from his/her scheduled arrival time on the flight where he/she holds a confirmed reservation.
NOTICE. If the passenger’s journey involves an ultimate destination or stop in a country other than the country of departure the Warsaw Convention may be applicable and the Convention governs and in most cases limits the liability of carriers for death and personal injury and in respect of loss of or damage to baggage. See also notices headed "Advice to International Passengers on Limitation of Liability" and "Notice of Baggage Liability Limitations".
ADVICE TO INTERNATIONAL PASSENGERS ON LIMITATION OF LIABILITY. Passengers on a journey involving an ultimate destination or a stop in a country other than the country of origin are advised that the provisions of a treaty known as the Warsaw Convention may be applicable to the entire journey, including any portion entirely within the country of origin or destination. For such passengers on a journey to, from, or with an agreed stopping place in the United States of America, the Convention and special contracts of carriage embodied in applicable tariffs provide that the liability of certain carriers, parties to such special contract, for death of or personal injury to passengers is limited in most cases to proven damages not to exceed USD75,000.00 per passenger inclusive of legal fees and costs, except that in case of a claim brought in a state where provision is made for a separate award of legal fees and costs, the limit shall be the sum of USD58,000.00, exclusive of legal fees and costs. For such passengers traveling by a carrier not a party to such special contracts or on a journey not to, from, or having an agreed stopping place in the United States of America, the liability of the carrier for death or personal injury to passengers is limited in most cases to approximately USD10,000.00 or USD20,000.00. The names of carriers parties to such special contracts are available at all ticket offices of such carriers and may be examined upon request. Additional protection can usually be obtained by purchasing insurance from a private Company. Such insurance is not affected by any limitations of the carrier’s liability under the Warsaw Convention or such special contracts of carriage. For further information, the passenger may consult the airline or insurance company representative.
NOTICE OF BAGGAGE LIABILITY LIMITATIONS ON INTERNATIONAL FLIGHTS. Liability for loss, delay, or damage to baggage is limited unless a higher value is declared in advance and additional charges are paid. For most international travel (including domestic portion of international journeys) the liability limit is approximately USD 9.07 per pound (USD 20.00Per kilo) for checked baggage and USD400.00 per passenger for hand baggage. For travel wholly between U.S. points, Federal rules require any limit on an airline’s baggage liability to be at least USD1,250.00 per passenger. Excess valuation may be declared on certain types of articles. Some carriers assume no liability for fragile, valuable or perishable articles. Further information may be obtained from the carrier.
NOTICE OF INCORPORATED TERMS. Air transportation provided by the carrier’s General Conditions of Carriage and its applicable tariff rules and regulations, the terms of which are hereby incorporated by reference. Incorporated terms include but are not restricted to: (1) limits on liability for personal injury or death; (2) additional limits on liability for loss, damage, or delay of luggage, including fragile or perishable goods; (3) claim restrictions, including time periods in which the passenger must file a claim; (4) the carrier’s rights to change the terms of the contract; (5) rules on reservations, reconfirmation, check-in times, refusal of carriage, administrative formalities, among others; (6) the carrier’s right and limits of liability for delay or failure to perform service, including schedule changes, substitution of alternate air carriers or aircraft, among others; (7) Fare rules, including without limitation penalties for changing itinerary of your journey on some restricted fares, among others.
CARRIER RESERVES THE RIGHT TO REFUSE CARRIAGE TO ANY PERSON WHO HAS ACQUIRED A TICKET IN VIOLATION OF APPLICABLE LAW OR CARRIER’S TARIFFS AND RULES OR REGULATIONS. SOLD SUBJECT TO TARIFF REGULATIONS ISSUED BY ZESTAIR AS APPROVED BY THE CIVIL AERONAUTICS BOARD
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