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本帖最后由 ganjie1101 于 2017-8-22 00:44 编辑
前两天又看了一下app，发现预定的单卧行政套房给换成了大床套房，联系酒店后回复我，预定是有效的，但预定的房型在此期间会装修！大家有元旦节住曼谷假日酒店的吗？看看是不是和我一样？
Greetings from Holiday Inn Bangkok Bangkok!
We just learnt that you have booked a room at Holiday Inn Bangkok under the reward nights redemption program with Confirmation number 61, the program is valid for Standard Room only however due to some technical glitches you have received confirmation for Executive Suite type.
But, the Executive Suite are under renovation during your stay, so our reservations team have amended your booking to Junior Suite and as a courtesy we have included a complimentary club access as per your original booking confirmed during the visit for up to two adults.
Request you to kindly acknowledge the email and our team look forward to welcome you for your forthcoming visit.
We once again would like to thank you for choosing and patronizing our hotel,
Should there be further information or assistance you may require, please do not hesitate to contact us at all time.
Best regards,
Sukanda S. (Ms.)
Reservation Sales Agent
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发表于 2017-8-21 13:56:26
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