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我11月28日也是帮我妈和她朋友定的12月12日清迈飞曼谷,结果我妈他们一行四人到了清迈机场才发现航班被取消了。我赶紧跟他们曼谷的客服联系,他们说前几天已经发邮件通知我了,我这才从我的垃圾邮箱里找到他们发的四封邮件。说航班被取消了,每人被补偿2张一年内商务舱的飞机票。他们当场买的Nok air才从清迈飞回曼谷,这才没有耽误行程!不过到现在我还没收到他们的钱!他们当时电话说也是退钱给我的!
Dear Customer
First of all, on behalf of Thai Regional Airlines, we would like to thank you for choosing us for your journey.
Ms Xxxx Xxx
You have reserved the flight with us: flight number RW8922 from Chiang Mai - Bangkok (Suvarnabhumi) on 12th December 2012.
Unfortunately, we apologize to inform that the flight is cancelled due to unexpected situation.
However, we are delighted to offer you a free gift voucher of Business class tickets (8,000 Baht) for 2 passengers as our apology for cancellation and as our gratefulness for choosing us.
You can use this voucher for any domestic flights of Thai Regional Airlines, flying from 25th December 2012 onwards. This voucher is valid within 1 years once it has been issued.
We are looking forward to flying with you for the next flights.
Regards,
Thai Regional Airlines
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