官方回应 关于宿务补差价

WEIXINowDrawpXl

Dear Sir/Ma'am,

Good day!

We apologize for the inconvenience this may have caused you. Your booking was automatically cancelled due booking was affected by failed authorization. We need to reinstate your booking and adjust the fare due to unavailability of promo fare. This has been escalated to the  concern department for fare adjustment.

Please be advised that flight booked under confirmation number NXXXXXX is confirmed. Itinerary receipt will be sent to email address indicated on the booking once fare has been adjusted.

For further inquiries, you may call our 24hr Call Center hotline thru the following numbers.
Manila: (+632) 70-20-888
Cebu: (+6332) 230-8888
Hongkong: (+852) 39733800
Singapore: (+65) 31580808

Regards,
Bern
Service Desk – Call Center MNL
Cebu Air, Inc.  8006 Airline Operations Center, Domestic Road, Pasay City 1301, Philippines
www.cebupacificair.com  

hemingchun

这不解决了么

WEIXINowDrawpXl

hemingchun 发表于 2016-3-14 23:31
这不解决了么

是的，写了好多邮件去催的。哈哈

junpc

自动会给你修证吗 我没写邮件呢还

xff

我也收到这封邮件了，啥意思

kongsen4

我今早看订单更正了，但还是有一块多的差价，但是没收到过邮件，发过没人回复我。。

anniee7

由于当时定票时授权失败导致你的预定被取消了. 现在我们需要恢复你的订单并更新价格,由于目前促销价格没有了,需要提交相关部门进行价格调整.
现告知你, 你的预定单号Nxxx已经预订成功. 价格一旦调整好.我们将发到你预定的邮箱.

有问题打那些电话