请教大侠，收到宿务航班改时间的邮件，成功免费改航线！

老板de娘

如题，今天早上收到宿务邮件5/2的航班信息有改变，我本来预定的是 5月2日 5J566  13：55-15：05宿务-马尼拉的，今天邮件是帮我改到了 5月2日 5J572 15：50-17：05宿务-马尼拉了。我当晚还要赶回中国的20：20航班。我的问题是，如果是这种情况的话，我能否要求宿务航空免费帮我改签到5月2日 Tagbilaran to Manila 5J- 622 13：50-15：05的航班？请各位大虾指教！

宿务航空邮件内容如下：
Dear XXX,

Cebu Pacific would like to inform you that your flight has been cancelled due to aircraft situation. However, we have mounted another flight which you may take in lieu of the cancelled flight.

Your new flight details are as follows:
Name/s of guests:


Booking reference no.: XXXXXX
Flight details:
Flight No. 5J572 on May 02, 2013, departing Mactan Cebu International Airport at 3:50PM and arriving in Ninoy Aquino International Airport Terminal 3 at 5:05PM


We sincerely apologize for any inconvenience this may have caused you.

Options available to the guests are as follows:

•Rebook without charges for travel within 30 days
•Refund or put in Travel Fund ticket value without penalties

Please click on the ACCEPT button below if above change is acceptable.

If you wish to change or cancel your booking, please call us at the following numbers:

Manila = (+632) 70-20-888
Cebu = (+6332) 230-8888
Hongkong = (+852) 39733800
Singapore = (+65) 31580808

3月22日收到宿务回复邮件，如下：

Greetings!

Your flight booked on record locator XXXXXX is confirmed to 5J622/02May12 TAG-MNL 1350/1505 as requested – FREE of charge.

We shall be sending your new itinerary receipt in a short while.

Please be at the airport at least 2 hours before the scheduled departure. Our check-in counters close 45 minutes before the flight. Please be reminded that your ticket is non-refundable and will be considered 'flown' if you fail to show up on the scheduled departure and/or you decided to rebook it 1 day before the flight. Any amendments after this confirmation must be made more than 24 hours before your flight – subject to applicable fees.

Again, with much sincerity, we apologize for the inconvenience and we do hope that you will allow us another opportunity to be of better service to you again.

Thank you and have a fun flight!

Glad

老板de娘

DDD! 大虾帮忙看看啊！

lsnake

必须可以

态度强硬点

老板de娘

lsnake 发表于 2013-3-18 10:33
必须可以

态度强硬点

这位高二的TX，你有类似成功经验吗？ 如果要求改签我接下来该怎么操作？

goyh123

这个 有点难度，，， 改同条航线的其他时间 倒是可以，，，

老板de娘

goyh123 发表于 2013-3-18 10:59
这个 有点难度，，， 改同条航线的其他时间 倒是可以，，，

晕啊，其他时间更加糟糕吧！ 我当初选这个时间就是深思熟虑的！冤孽啊！有高手指教伐？

qq278402489

不可以，我曾经就是这样的！只能同航线改，前后3days都可以

老板de娘

qq278402489 发表于 2013-3-18 11:07
不可以，我曾经就是这样的！只能同航线改，前后3days都可以

请问初三的学姐，当初你怎么和宿务联系的？电话？邮件？

qq278402489

老板de娘 发表于 2013-3-18 11:26
请问初三的学姐，当初你怎么和宿务联系的？电话？邮件？

90后男，悄悄飘过！CEB Schedule Change：cebskedchange@cebupacificair.com  

dajilao

改航点，有难度，之前菲鹰也是，邮件很多个来回，才肯改成薄荷直飞的航班。